• Resources

     

    Suicide_Crisis_Lifeline

     

    The previous 988 Lifeline phone number (1-800-273-8255) will always remain available to people in emotional distress or suicidal crisis.
    The 988 Lifeline’s network of over 200 crisis centers has been in operation since 2005 and has been proven to be effective. Trained counselors listen, provide support, and connect to resources when appropriate.
    Callers who follow the “press 1” prompt are connected to the Veterans Crisis Line. A Spanish Language line is available by pressing 2 when calling 9-8-8, and more than 240 languages are supported through a Tele-Interpreters service. Callers now also have the option of following a “press 3” prompt to be connected to a counselor specifically trained in supporting LGBTQI+ callers.
    Numerous studies have shown that callers feel less suicidal, less depressed, less overwhelmed and more hopeful after speaking with a 988 Lifeline counselor. 

     

    Mass_Behavioral_Health_Help_line

     

    Are you or someone you care about struggling with mental health or substance use?
    Help is here.

    Get Help Now
    Call or Text 833-773-2445
    Chat Here
    We're here for you 24/7, including holidays.

    Community Behavioral Health Center
    Community Behavioral Health Center (CBHC) Emergency Services / Mobile Crisis Intervention (MCI)
    North Suffolk Emergency Services / MCI team provides a comprehensive, highly integrated system of crisis evaluation and emergency mental health treatment services to Charlestown, Chelsea, East Boston, Revere, and Winthrop. This team serves individuals of all ages; those experiencing other psychosocial stressors, and acute psychiatric/behavioral health needs.

    North Suffolk 24/7 MCI Crisis Line: 888-309-1989
    This toll-free number is available for both adults and children and can be used 24 hours a day, seven days a week to obtain emergency behavioral health services. Staff at the 888-309-1989 NSCS crisis Call Center will provide support, information, referrals, or arrange an in-person evaluation.  The Call Center will dispatch mobile clinicians to intervene at the site of the crisis or clients may walk in 24 hours a day, seven days a week at 14 Porter Street, East Boston MA. *Please call 888-309-1989 if outside regular business hours.
    Services that MCI offers include:
    ●    Immediate information & referrals
    ●    Psychiatric evaluation
    ●    Crisis intervention and treatment 
    ●    Referral for ongoing treatment

    Emergency Mental Health Services Boston & Surrounding Communities
    Our Emergency Services / MCI teams serve Charlestown, Chelsea, East Boston, Revere, and Winthrop. They operate out of:

    NSCS Community Behavioral Health Center
    14 Porter St.
    East Boston MA, 02128
    888-309-1989

    Crisis call center: 888-309-1989
    Crisis services available on-site and mobile 24/7

    For urgent and *routine business hours: 
    Monday – Friday from 8:00am – 8:00pm
    Saturday & Sunday from 9:00am – 5:00pm